FREQUENTLY ASKED QUESTIONS
Still Water Tattoo understands that getting a tattoo is a process. Please read below for our most frequently asked questions. If we didn't cover your specific question, please feel free to contact us through our contact forum.
How does pricing work?
The short answer to that question is that it depends. If you're looking to do something small to medium in size, we can provide an idea of price range once we have reviewed what you would like to do. In order to do that, you can either come by during our studio hours or email a photo to us with the approximate size dimensions along with the location on your body and whether or not you want the design “as-is” or if you’d like to have a more personal and custom touch put on it. If that’s the case, we’d recommend you coming in for a no-cost consultation to further discuss the images and themes of your tattoo.
Since large-scale work is a big commitment both on yourself and your tattoo artist, we go by an hourly rate of $200 plus hst and book up to 6 to 10+ half-day to full day sessions in advance depending on the amount of work that your large-scale piece requires. Aside from the deposit, we only charge you for whatever work you get on the day of your appointment.
Please let us know if you are a first responder (EMS, FIRE, NURSE, CANADIAN MILITARY) so that we can inform you about our special rates.
Do I need to bring a deposit?
Yes. A minimum $100 non-refundable deposit is required to book your appointments. For larger scale and more custom work the deposit can be $250-400 depending on how many total hours your tattoo will require. The deposit is collected at the time of your no-cost consultation and acts as a retainer for you to be able to reserve your appointments in advance and is deducted from the final price or final session of your completed tattoo.
If you are from out of our studio area and would like to book in with us, you can email us with all the comprehensive details about your tattoo and we can accept your deposit via Interact Email Money Transfer.
To review our deposit policy please click here.
Do you guys take walk-ins?
Unfortunately we are currently closed due to Covid, however when we reopen we will be adhering to the guidelines proposed by the Ontario Healthboard. This will include social distancing measures, which means that we will be returning to a by Appointment Only work flow. Please email us for inquiries, we will be keeping staff members low, so we won't be able to answer the phone during our outlined studio hours once we reopen.
What methods of payment do you take?
Due to our Covid measures, we are encouraging our clients to pay by E-Transfer. We also accept Credit Cards, however we charge a service fee.
Do your artists accept tips?
Tips are always appreciated, but never expected. If you wish to leave a tip of any amount as a compliment to the quality of service you received, that is entirely up to you. We are grateful that you value our work enough to seek it out and wear it on you with pride. Recommendations and Reviews are always a great compliment and help our little family run business immensely.
On an on-going tattoo, how soon can I book my next session?
You can come back in to continue work on your on-going tattoo as soon as you’re healed. In our experience, that means in about 2 weeks. You can space out your sessions every two or three weeks, but we ask that clients commit to sitting a minimum of once a month. Completing larger tattoos in a consistent and timely manner is the best for you and your artist.
Does your studio do small tattoos as well?
Yes, absolutely! We love all styles of tattoo, large or small, meaningful or just for fun! We welcome everyone to email so we can discuss what they envision as their next tattoo!
How difficult is the aftercare process or getting a tattoo?
It’s actually very easy! Please click here to view our aftercare instructions.
How old do I have to be?
You must be over 18 with valid ID. Unfortunately due to our Covid measures to keep the numbers of people low in the studio, we are unable to tattoo 16 year olds with parental consent. This may change in the future, so please check back to see if we are back to running our usual procedures.
What can I do to ensure that my consultation process goes well?
Come to your no-cost consultation with some photos for inspiration, but understand that unless you are adamant about having the tattoo done exactly as it is depicted in your photos, that the artist is going to want to take some creative liberties to make it look great for you. Trust your artist’s judgement in the creative process as the experience they have can guide you towards making a tattoo you could be proud to wear for your lifetime.
What can I do to ensure that my tattoo goes well?
This is a great question. Come well rested having had a nice meal before your appointment time. Due to Covid we require clients to bring in their own mask to wear for their visit at the shop. if you do not have one, you can be provided with one at a fee. We encourage people to bring snacks and beverages to stay hydrated and fuelled during the session. Our studio amenities include a kitchenette, so you’re welcome to store foodstuffs in our mini-fridge and utilize our kitchen-ware as well. If you want to bring earbuds in to listen to your own music on your phone or mp3 player, that’s totally fine. Your artist will not be offended. People usually prefer to dress comfortably.
I’m Vegetarian/Vegan, do you have products that cater to my ethics?
HELL YEAH! We got you! We consider ourselves an inclusive, sustainable, and cruelty-free studio, so we always try our best to utilize products that reflect that. Kindly let our staff know so that we can make sure we’ve got our bases covered effectively for your visit to our studio.
Is your studio wheel-chair accessible?
Unfortunately our studio is not wheelchair accessible and we are truly sorry that this is the case. If you find our work is something you would like for yourself, but cannot access us, please feel free to email us with a request. We can arrange to accommodate you in a downtown Toronto studio that is wheel-chair accessible if that is more convenient for you.